Cookie Policy

This Cookie Policy explains how Vidas Prime Healthcare, S.L. ("VidasPrime," "we," "our," or "us") uses cookies and similar technologies to recognize you when you visit our website at vidasprime.com (the "Website"). It also explains what these technologies are, why we use them, and your rights to control their use.

1. What are cookies?

Cookies are small data files that are stored on your computer or mobile device when you visit a website. They are widely used by website owners to make their websites work properly or more efficiently, as well as to gather information for statistical or analytical purposes.

Cookies can be "first-party," if we set them, or "third-party," if they are set by another entity whose services we use. They can also be "session" cookies, which are deleted when you close your browser, or "persistent" cookies, which remain stored for a set period of time.

2. Why do we use cookies?

We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons for our Website to work properly; we refer to these as "essential" or "strictly necessary" cookies. Other cookies help us understand how our Website is used (analytics cookies), protect our forms (security cookies), and improve the user experience (functional cookies).

In accordance with Article 22.2 of Law 34/2002 (LSSI-CE), Regulation (EU) 2016/679 (GDPR), and the LOPDGDD, we only set non-essential cookies with your prior consent.

3. What types of cookies do we use?
  • a) Essential website cookies:

These cookies are strictly necessary to provide you with the services available through our Website and to use some of its features, such as accessing secure areas or saving your cookie preferences. They do not require your consent.

  • b) Analytics and performance cookies:

These cookies collect information that is used in aggregate form to help us understand how our Website is used, how effective our marketing campaigns are, or to personalize the Website for you. We use Google Analytics 4 and Microsoft Clarity. They are only set if you accept them.

  • c) Functional cookies:

These cookies are used to enhance the performance and functionality of our Website but are not essential for its use. Without them, certain features may not be available, such as the WhatsApp integration. They are only set if you accept them.

  • d) Security cookies:

We use Google reCAPTCHA to protect the Website's forms against spam and automated abuse. To do so, Google may set cookies and analyze data such as your IP address, browsing behavior, and form interactions in order to tell humans apart from bots.

4. Third-party cookies

Some cookies are set by third parties when you visit our Website. These third parties include analytics services (for example, Google Analytics 4 and Microsoft Clarity), security services (Google reCAPTCHA), communication tools (such as WhatsApp), and our consent management platform (CookieYes). The use of these cookies is governed by the respective privacy policies of those external services, and some of them may process data outside the European Economic Area with the safeguards provided for in the GDPR.

5. Details of the cookies used

The following table lists the main cookies that may be set on the Website. Names and durations are approximate and may vary depending on each provider's updates.

CookieProviderPurposeTypeDuration
cookieyes-consentCookieYesStores your cookie consent preferencesEssential1 year
_ga, _ga_*Google Analytics 4Distinguishes users and records site usage statisticsAnalyticsUp to 2 years
_clck, _clskMicrosoft ClarityAnalyzes browsing behavior through heatmaps and session recordingsAnalyticsBetween 1 day and 1 year
WhatsApp cookiesWhatsApp (Meta)Enables integration of the WhatsApp contact button or widgetFunctionalSet by the provider
_GRECAPTCHAGoogle reCAPTCHADistinguishes humans from bots to protect formsSecurityUp to 6 months
6. How can you control cookies?

You have the right to decide whether to accept or reject cookies. We use the CookieYes consent management platform to give you control over the categories of cookies you wish to accept. When you first visit our Website, a cookie banner will appear that allows you to accept all cookies, reject non-essential cookies, or configure your preferences by category. You can change or withdraw your consent at any time using the cookie preferences button available on the Website.

You can also set your browser to block or delete cookies. See the instructions in your browser's help section (Chrome, Firefox, Safari, Edge, etc.). Please note that if you block all cookies, some features of the Website, such as form submission, may no longer work properly.

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. We recommend that you review this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

Last updated: November 4, 2026.

8. Where can you get more information?

If you have any questions about our use of cookies or other technologies, you can contact us by email at: vidas@vidasprime.com. For more information about how we process your personal data, please see our Privacy Policy.

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