AI Agent · WhatsApp Business

More appointments, less time on the phone.

An AI-powered clinical assistant that answers questions, triages, receives photos, and books appointments on your clinic's WhatsApp. No flows to design and no tech team needed.

Live in 3 weeks Servers in Europe 100% managed
Clinic · Assistant
Online
Today · 10:14 PM

Hi, I had knee surgery 5 days ago and it feels a bit swollen. Is that normal?

That's common in the first few days. According to your clinic's protocol: apply ice and keep your leg elevated. Could you send me a photo of the area?

Received and sent to your medical team. Shall I book you a follow-up on Thursday at 10:30?

Yes, perfect

Appointment booked Thursday · 10:30
Photo tagged Sent to the medical team
Clinical triage Autonomous scheduling Photo intake
The problem

Your WhatsApp never stops. Neither does your team.

While the front desk answers the same questions over and over, high-value inquiries are left waiting.

70%

of messages are repetitive: prices, hours, and post-op care.

22:00

is when your patients message you. And no one replies until the next day.

1 missed

appointment costs more than a month of automated conversations.

What it does

One assistant, four roles in a single conversation.

01

Clinical triage

Answers questions about treatments, contraindications, and post-op care using your protocols. If it doesn't know, it says so.

02

Autonomous scheduling

Books, reschedules, and cancels appointments in natural language. Connects with your calendar, Doctoralia, Salesforce, or your CRM.

03

Photo intake

Receives photos and videos of the treatment area, stores them encrypted, and delivers them tagged to your medical team.

04

Conversational pre-sales

Shares pricing and financing information and books consultations, in your clinic's tone of voice.

How it works

From kickoff to production in 3 weeks.

01

We connect your WhatsApp

We register your number on WhatsApp Business using Meta's official API. We handle all the technical work.

02

It learns your clinic

You send us your guidelines, protocols, and pricing. Your medical team validates every response before it goes live.

03

It starts helping patients

It handles routine questions, books simple appointments, and hands off to a person whatever needs one.

Why us

Built for healthcare, not adapted to it.

  Generic chatbot
Conversational Care · VidasPrime

Setup

Months designing flows

3 weeks, turnkey

Knowledge

Scripts you maintain yourself

Your protocols, validated by your medical team

If it doesn't know the answer

It may improvise

It says so and hands off to a person

Scheduling and images

Custom integrations

Connected calendar and tagged photos

Cost

Licensing, development, and maintenance

All-inclusive subscription

Security and compliance Servers in Europe Dedicated environment per client Encryption at rest GDPR by design Full audit log Official Meta Business API

Designed for the entire healthcare sector.

01

Hospital groups

Treatments, financing, photos, and consultation booking.

02

Medical centers

Multi-doctor scheduling, reminders, and recurring visits.

03

Laboratories

Blood draw appointments, results delivery, and preparation instructions.

04

Insurers

Authorizations, provider network, and claim status.

Frequently asked questions

What people ask us before getting started.

Will patients notice they're talking to an assistant?

If they ask, it tells them openly. The tone is natural and adapts to your clinic's voice.

Where is the data stored?

On servers in Europe, in a dedicated environment for your clinic, encrypted at rest, with every access logged. We comply with the GDPR by design.

What happens if it doesn't know the answer?

It says so clearly and hands the conversation off to someone on your team, with full context so no one has to ask again.

Does it integrate with my calendar?

Yes. It connects with your calendar, Doctoralia, Salesforce, or your CRM to book, reschedule, and cancel appointments with no manual work.

Does it diagnose or prescribe?

No. It informs and guides patients following protocols approved by your medical team, but it doesn't diagnose or prescribe. Clinical decisions always rest with your professionals.

Stop answering the same 20 questions. Let's talk?

Your data will be processed by Vidas Prime Healthcare, S.L. to respond to your inquiry, based on your consent. It will not be shared with third parties unless required by law. You may exercise your rights of access, rectification, erasure, objection, restriction, and portability by writing to privacy@vidasprime.com. For more information, see our Privacy Policy.